Vitabee Raw Honey Privacy Policy

This Privacy Policy describes how Vitabee Raw Honey (“Vitabee”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://vitabee.in (the “Site”) or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” means any user of our Services, including customers, website visitors, or other individuals whose information we collect.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Services means you agree to the updated policy.

1. Information We Collect
2. Information You Provide Directly

We may collect the following personal information directly from you:

• Contact Details: Name, email address, phone number, billing/shipping address.
• Account Details: Username, password, security questions (if you create an account).
• Order Details: Product selections, payment confirmation, transaction history.
• Customer Service Communications: Emails, chat, or other messages you send us.
• Preferences: Items you add to your wishlist or shopping cart.

Providing this information is optional but may be necessary to access certain features of our Services.

1. Information Collected Automatically (Cookies and Usage Data)

We may collect certain data automatically through cookies and similar tracking technologies. This includes:

• IP address
• Browser type and version
• Device type and operating system
• Referring/exit pages
• Pages viewed and time spent on our Site
• Clickstream data and other interaction data

For more information on cookies, see the Cookies section below.

1. Information from Third Parties

We may receive personal data from third parties, such as:

• Payment Processors (e.g., Stripe, Razorpay): For secure payment transactions
• Website Hosting & E-commerce Providers (e.g., Shopify, WooCommerce): To support order fulfillment
• Analytics Services (e.g., Google Analytics): For traffic and behavior analytics
• Marketing Partners: For tailored advertising or promotional campaigns

We treat all third-party data in accordance with this Privacy Policy.

2. How We Use Your Personal Information

We use your information to:

• Process Orders: Handle transactions, shipping, returns, and order status updates
• Provide Support: Answer your questions, resolve issues, and improve our services
• Send Communications: Order confirmations, newsletters, promotional messages
• Improve Services: Analyze user behavior, optimize the website, and personalize content
• Marketing & Advertising: Show you relevant ads and promotions on our Site or third-party platforms
• Security: Detect, prevent, and investigate fraud or unauthorized access

3. Cookies

We use cookies and similar technologies to enhance user experience and gather analytics. These include:

• Essential Cookies: For website functionality (e.g., shopping cart, login)
• Analytics Cookies: To analyze website usage and performance
• Marketing Cookies: To deliver relevant ads based on your browsing behavior

You can adjust your browser settings to block cookies, though this may affect site functionality.

Learn more about cookie usage at: https://www.shopify.com/legal/cookies (if using Shopify) or update based on your e-commerce platform.

4. How We Disclose Personal Information

We may share your personal data with:

• Vendors & Service Providers: Hosting, shipping, payment, analytics, and customer service tools
• Marketing Partners: To deliver targeted ads and promotional messages
• Affiliates: As part of our corporate operations
• Legal & Regulatory Authorities: If required by law or to protect our rights

We may also disclose information in the context of a business transfer such as a merger or acquisition.

5. Data “Sharing” and “Selling”

We do not “sell” your personal data for monetary compensation. However, we may “share” or “sell” your data under applicable laws for purposes like:

• Advertising and remarketing
• Analytics tracking

You may opt-out of these activities (see Your Rights and Choices below).

6. User-Generated Content

If you post a review or comment on our Site, it may be visible to other users. Do not share sensitive personal information in public posts. We are not responsible for how others may use information you make publicly available.

7. Third-Party Websites

Our Site may include links to third-party websites or services not owned or controlled by us. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

8. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe your child has provided us with information, please contact us for removal.

9. Security and Data Retention

We implement reasonable security measures to protect your data. However, no system is 100% secure. Please avoid transmitting sensitive information over insecure channels.

We retain your information as long as necessary to:

• Maintain your account
• Fulfill orders and provide services
• Comply with legal obligations
• Resolve disputes and enforce agreements

10. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access / Know: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request that we delete your personal information
• Portability: Request your data be transferred to another service
• Opt-Out of Sale/Sharing: Request that we stop selling or sharing your personal data for targeted advertising

You can also:

• Unsubscribe from marketing emails via the “unsubscribe” link
• Adjust cookie settings via your browser
• Enable Global Privacy Control (GPC) to opt out of data “sale” or “sharing” automatically

To make a privacy-related request, contact us at:

📧 Email : contact.vitabeeenterprise@gmail.com

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vitabee Raw Honey
📧 Email: contact.vitabeeenterprise@gmail.com
🌐 Website: https://vitabee.in